Shipping policy

Shipping Policy

QiansAcrylic supplies acrylic display products, acrylic boxes, risers, trays, sign holders and custom acrylic products for business customers. Shipping arrangements depend on the product structure, order quantity, packing requirements and destination.

Order Review and Packing

For custom acrylic projects, we review product size, structure, acrylic thickness, finish, quantity and packing requirements before confirming production and shipping options.

Acrylic products may require surface protection, individual wrapping, inner packing or reinforced outer packaging depending on the product and shipping method.

Shipping Options

Available shipping options depend on destination, product size, quantity and packing requirements. We do not guarantee that every shipping option is available for every country or region.

Delivery Time

Delivery timing can vary by destination, carrier, customs clearance, weather, peak season and other external factors. Any estimated timeline provided before shipment is for reference only and is not a guaranteed delivery date.

Customs, Duties and Import Requirements

International orders may be subject to customs duties, taxes, import fees or local clearance requirements. These charges and requirements are generally the responsibility of the recipient unless otherwise agreed in writing.

Shipping Damage

If a shipment arrives visibly damaged, please keep the packaging and contact us as soon as possible with photos of the outer box, inner packing and damaged product. We will review the information and help assess the next step.